COVID & CLINIC UPDATES

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August, 2021
MASKS REMAIN REQUIRED UNTIL FURTHER NOTICE!
BUSINESS EXPANSION COMING SOON... STAY TUNED FALL 2021

The mask-wearing policy for both patients and practitioners will remain in effect for the next while. Given the close physical proximity between patients and practitioners and the inability to keep ideal distance within our clinic, we are taking extra precautions to keep you and our team healthy. We sincerely thank you for bearing with us! We will keep you apprised as the COVID/Delta variant situation evolves

We're growing this Fall! Please see our latest enews here

July 1, 2021
MASKS REMAIN REQUIRED UNTIL FURTHER NOTICE!

Given the close physical proximity of patients and staff, mask policies for both patients and staff will remain in effect until further notice to keep both parties safe from possible COVID transmission risk. Until otherwise notified, the ACAC COVID-19 Pandemic Practice Directive remains in effect in addition.

We thank you for continuing to wear your mask while in our clinic.

May 5, 2021
WE REMAIN OPEN FOR BUSINESS!
CLICK HERE

We're here to help keep you healthy! We have strict protocols in place to help keep you and our team safe.
See the latest update from the Alberta Government here
 

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Spring 2021
ALBERTA HEALTH SERVICES COVID INFO
CLICK HERE

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January 18, 2021
BOTH CHIROPRACTIC & MASSAGE AVAILABLE!
REFERRAL NO LONGER REQUIRED FOR MASSAGE
BOOK ONLINE HERE

We are pleased to announce that we have had confirmation from the Alberta Government that effective January 18, 2021, there will no longer be a requirement for patients to get a prescription or referral in order to access Massage therapy services.

Patients can now book both all Chiropractic, Laser therapy, Shockwave therapy and Massage therapy services through our website or contact us for booking assistance!
 

Chiropractic and Massage available onlin
 

December 23, 2020
CHIROPRACTIC REMAINS AVAILABLE!
MASSAGE NOW AVAILABLE JAN 8 WITH DOCTOR'S NOTE
JOIN PRIORITY WAIT-LIST HERE
 

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Per the government's recent announcement, the restriction on massage has been somewhat lifted given that many massage therapists work in Chiropractic and Physio clinics where COVID protocols are strictly adhered to. Chiropractic and massage services remain important healthcare resources for patients while reducing the pressures on our community hospitals.

Massage services in our clinic will resume on Friday January 8, 2021 with proof of Doctor's note.

A Doctor's note (referral or prescription) from your General Physician (MD), Chiropractor (DC), Physiotherapist (PT) or other registered health professional not currently part of your patient file in our clinic will be required via email before the appointment can be booked.

Patients of Dr. Claudia may book a regular adjustment appointment in the New Year for her assessment and a Doctor's note can be provided if massage care is medically indicated for your health and wellness.


Massage patients wishing to book a New Patient assessment with Dr. Claudia can speak with reception for booking assistance.

Priority massage will be offered to those most acute, front-line workers, pregnant patients and those recovering from motor vehicle accidents in the first week of massages starting Jan 8.
 

December 9, 2020
CHIROPRACTIC REMAINS AVAILABLE!
MASSAGE TEMPORARILY UNAVAILABLE DEC 14 - JAN 10
JOIN PRIORITY WAIT-LIST HERE
 

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Read the government's most recent update here: https://www.alberta.ca/enhanced-public-health-measures.aspx

Hang in there Calgary, we'll get through this! Control the controllables and keep our community safe!

Effective November 24, 2020
STOP THE SPREAD

Read the government's most recent update here: https://www.alberta.ca/enhanced-public-health-measures.aspx

Hang in there Calgary, we'll get through this! Control the controllables and keep our community safe!

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OUR CLINIC HAS PRE-SCREENING, PHYSICAL DISTANCING AND SANITATION MEASURES IN PLACE TO ENSURE THAT YOUR CARE IS SAFE, THOROUGH AND EFFICIENT. PLEASE COMPLETE COVID-PRESCREEN FORM BEFORE EACH VISIT.

WHAT THIS MEANS FOR YOU?
 

  • IF YOU HAVE TESTED POSITIVE
    PLEASE CANCEL APPOINTMENTS IN OUR CLINIC AND SELF-ISOLATE FOR 14 DAYS - GET WELL SOON!
     

  • IF YOU HAVE COME INTO CONTACT WITH SOMEONE WHO HAS TESTED POSITIVE (link here)
    GET TESTED. PLEASE CANCEL APPOINTMENTS IN OUR CLINIC AND SELF-ISOLATE WHILE WAITING ON TEST RESULTS.
     

  • IF YOU HAVE COVID SYMPTOMS (link here)
    GET TESTED. PLEASE CANCEL APPOINTMENTS IN OUR CLINIC AND SELF-ISOLATE WHILE WAITING ON TEST RESULTS.


*No fees for short notice cancellation for COVID-related issues. Thank you for taking precautions to keep our clinic safe for others.

Effective August 1, 2020
MASKS ARE NOW MANDATORY IN ALL PUBLIC SPACES IN CALGARY

WE'RE IN THIS TOGETHER_PLEASE WEAR A MAS

WHAT THIS MEANS FOR YOU?
 

  1. YOU ARE NOW REQUIRED TO WEAR YOUR MASK IN OUR CLINIC
     

  2. YOU WILL CONTINUE TO ARRIVE ALONE AND SANITIZE YOUR HANDS WHEN YOU ENTER AND EXIT
     

  3. YOU WILL CONTINUE TO UPDATE YOUR COVID-FREE STATUS PRIOR TO YOUR ARRIVAL AT THE CLINIC.
    YOU WILL CANCEL AND QUARANTINE IF ANY SYMPTOMS OF FLU, OR IF YOU HAVE COME IN CONTACT WITH ANYONE WHO HAS TESTED POSITIVE, OR IF YOU HAVE TESTED POSITIVE BASED ON ALBERTA HEALTH SERVICES GUIDELINES
     

  4. CONTACTLESS PAY WILL CONTINUE UNTIL FURTHER NOTICE


FOR YOUR SAFETY AND COMFORT

OUR TEAM HAS PRE-SCREENING, PHYSICAL DISTANCING AND SANITATION MEASURES IN PLACE TO ENSURE THAT YOUR CARE IS SAFE, THOROUGH AND EFFICIENT.

WE WILL BE MAKING CHANGES TO OUR SYSTEMS TO ENSURE THAT YOU ARE IN-AND-OUT WITH EASE.

Thank you for your continued compliance and trust in our team.

June 12, 2020
Book your massage now!

Dear patients,
 

We are happy to announce that massage is available for booking, per Phase 2 of the Alberta Government's re-launch plan!

Book online here

See our newsletter here

May 13, 2020
Welcome Back to Chiropractic in Phase 1!

Dear patients,
 

We are pleased to announce that Chiropractic services remain essential and we are now open for in-clinic Chiropractic treatment for the general public again (and are no longer limited to only 'emergency' care), per Phase 1 of the Alberta Government's re-launch plan!

We're here for you!

 

  • Online booking for Chiropractic, Laser and Shockwave Therapy is available
    urgent waitlist requests will be prioritized for May 14-19. Join our waitlist here
     

  • Now offering extended Chiropractic evening and Saturday hours!
    Mon-Thurs 9:00am-7:00pm, Fri 9:00am-6:00pm, Sat 9:30am-1:30pm
     

  • We will continue to offer virtual Telehealth video-chat Chiropractic appointments
    so that those in isolation can speak to our experts for help from the comfort of their homes.

 

We have implemented some new clinic procedures to continue to keep you and our team safe as we transition back to full capacity.


COVID-19/Coronavirus Protocols in Effect
 

  • Do not enter clinic if feeling sick (even minor cough/cold symptoms),
    or if tested positive or come in contact with someone who has,
    or have traveled via airplane in last 14 days,
    there is priority rescheduling for patients that must postpone due to illness (with no fees for cancellation)
     

  • COVID Prescreening form completed digitally prior to every visit until further notice,
    patients will be asked questions upon entry or have contactless temperature taken for all visitors prior to appointment
     

  • Physical distancing of 6' (2 m)
    patient must arrive alone unless patient is a child/senior needing assistance (and have been isolating together) and arrive at exact appointment time, waiting at tape lines in hallway outside clinic reception doors until waved in, checking-in on left side of reception desk until sent to treatment room; patient check-out will be at far right side of reception (near TV); per social distancing, extra visitors are not permitted to wait at reception or accompany patients to treatment rooms at this time
     

  • Contactless pay
    will be in place until further notice (no cash), credit card must be on file in order to enjoy direct insurance billing program and will be automatically charged for outstanding balance unless debit request is made during check-in (contact us prior to visit for exceptions)
     

  • Direct billing form and other patient forms completed digitally prior to visits
    to limit social contact at reception, pre-scheduling multiple appointments in treatment plan is recommended to ensure you get the care you need - see online booking here
     

  • Practitioners are wearing masks at all times *BYLAW UPDATE Aug. 1, 2020 - Patients required to wear masks in clinic
    patients are welcome to wear masks or gloves for added comfort, fabric masks can be borrowed and returned for sanitation if needed (try not touch your face or adjust it, if you do, sanitize hands again)
     

  • Patients will be asked to sanitize hands upon entry and before leaving clinic
    there is extra sanitation of equipment and other surfaces in between appointments
     

  • 24-hour cancellation policy
    will now be in place to free up spots for those in need, fees will be enforced for missed appointments (including last minute cancellations), with the exception of COVID-related symptoms
     

  • Products can be ordered
    when not in-clinic for curbside pickup, eGift cards available - online store coming soon!

 

Please keep an eye on our website for further details and steps we are taking to help keep your family and our community well!
 

We value your continued trust and confidence. Your cooperation with our changing policies and your consideration of our team and patient community is greatly appreciated. We look forward to providing Massage and Acupuncture services to you again in the near future (Phase 2 news coming soon)!


We’re all in this together :)

Dr. Claudia Sacco, Emma Sacco
& QPC Team


Join us in our commitment to donating a portion of the proceeds from every Chiropractic visit in May to December 2020 to the charitable organizations of our choice to help our community survive and thrive as we overcome the COVID-19 crisis together. Donate here